01-04-2009 09:10 PM
yah service centers aren't the best with that. sometimes they have to contact other stores too so ur store and your issue is just "waiting in line" for them to contact you. it's not geek squad's fault, just the service center. be patient, u're getting there.
this is like going to your State's Motor Vehicle Agence (dmv, mva, etc) and you want to get a license where you usually have to wait 2 hours just to get one litle license card.
01-04-2009 09:20 PM
01-04-2009 09:55 PM
Give your money to a local technician group, or ask around if your friends or relatives know someone that is good with computers, or networks , whatever your situation is.
Geek Squad is probably a reasonably professional business, however I have heard some pretty heart breaking experiences on forums, youtube, and word of mouth.
I consider myself more then savy with computers, and hardware , software etc.
I just feel bad for people that spend hundreds of dollars trying to get their stuff fixed at geek squad, when that local company that is going out of business might have fixed everything for dirt cheap, and a nice smile on their face...
However, I have also heard some really great things about geek squad, I have a friend that used to work there, and etc.
I just think a business like geek squad should be managed at a smaller level, not a huge machine, that leaves costumers unhappy, or spending twice, three time as much as they should, because most people arent that great with troubleshooting basic computer problems.
01-07-2009 01:26 PM
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01-08-2009 06:31 PM
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