Best Buy & Geek Squad Policies

[shunman]

I bought itunes gift card in last week. but I have redeem code yet.

I have sent  inquiry email about my order 2 times.

but I never received anything.

I just received Auto-reply Email.

How can i get your answer that i asked question?

[Mariel-BBY Community Connector · Accepted solution]

Hi shunman -

Sean from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[Sean-BBY Community Connector · Accepted solution]

Hi shunman,

I appreciate you taking some time to contact us about how you haven’t seen your iTunes digital download appear in your email yet.  I apologize for the time that this has been taken and we are aware that some customers have been having issues receiving the emails

I would certainly like to look into this for you and try to help you out.  I will be sending you a private message with more details about your order.  To check your messages, you must be logged into the forum and click the envelope icon in the top right corner.

Thank you again and let me know if you have any questions,

[shunman · Accepted solution]

Hi Sean-BBY

I had sent private message. please check message box.

thank you.

[shunman · Accepted solution]

thanks Sean-BBY.

I checked redeem code.

thanks.