Best Buy & Geek Squad Policies

[Ryan-BBY Senior Social Media Specialist]

Hello marlena36211-

Doug from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[Gotmulch]

Can Doug reach me too? Thanks Ryan.

[Gotmulch]

I got this email with a real answer to your question from best buy today. Dear MICHAEL:

The item listed below is still not available to be picked up and remains on backorder. We are unable to identify the exact pickup date at this time. If this order remains unavailable for pick up in 5 days, it will be canceled.

You may have other options for fulfilling your order more quickly, call us at 1-888-BEST BUY (1-888-237-8289) or contact your local store. For faster service, please have your order number ready when you contact us.

Your options may include:
Extending the number of days we will wait before canceling your order
Finding a store in your area with your item in stock
Ordering a similar in-stock item that meets your needs
Cancelling your current order
Item details are listed below. Thank you for your understanding, and we apologize for the inconvenience.

Thank you.
Best Buy Customer Service