01-02-2009 08:33 AM
Solved! Go to Solution.
01-03-2009 10:36 PM
So the fellow who was courteous was lying to BCBLROI when he told them that ABC had the tv in stock? WHY would he lie? I think it's the MANAGER who is lying, because the sales associate was trying to give him the price match but after the "huddle" with "N", the price was $750? BCBLROI didn't say that they had to wait for a while while "someone", supposedly Manager "John", made a phone call to ABC....Oh, wait! He was calling THEM, ABC, so he probably didn't get put on hold for 20 minutes! Sorry, just had to get that in!
But if ABC did not have the TV in stock, why would they come down at ALL on the price? The manager is lying through his teeth on this one. For your sticking to our guns, they are now refusing to give you any price break at all. I'm sure some BB mouthpiece will post that you were foolish to not accept the "half" price match. How DARE you question Best Buy's policies?
Bad business to post policies that appear on the surface to be fair and good but then weasel out of your promises.
01-04-2009 02:06 PM
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Best Buy® Corporate
01-07-2009 03:18 PM
01-09-2009 10:07 PM
My apologies to everyone to begin with. I am posting here again not to bother everyone again with my incident but because I did not have the option to respond to BB last posting concerning my response. For whatever reason, when your complaint is sent to a differing thread, it appears you may be unable to respond to BB's posting.
Anyways, I am unsatisfied with the remedy provided by BB. I did respond directly to Aaron - GS that I would like to contact their superior. I have requested this 3-4 times already. What I am asking now is some help from the consumers. Has anyone else contacted someone "higher up" the BB food chain? Of so, please respond with that information. I would appreciate any assistance from other individuals who have encounter these type of problems. Also, if anyone is aware of any additional sites or blogs so as to let as many people know what can occur at BB. Thanks ahead of time.