Return policy on monitors?

bandit390 · ‎08-15-2009

I plan on getting a new monitor, but if I don't like it, I want to return it.

Can anyone show me a link or something with the policy and is there a restocking fee?

RealGeorgeW · ‎02-12-2009

http://www.bestbuy.com/site/Help-Topics/Returning-In-store-Purchases/pcmcat204400050023.c?id=pcmcat2...

If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.

I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.

RealGeorgeW · ‎02-12-2009

Just to mention, there's no restocking fee on monitors.

If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.

I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.

cr_client · ‎01-18-2010

Of course, keep in mind that, if you try to return multiple monitors in a row, you may start to run into issues with customer service.

Not saying that you plan on doing so, but there have been others in the past who have exchanged 3 or 4 TVs in a row, two weeks apart each time, and ran into issues the 5th time they tried to return/exchange one. Stores tend to get a little bit less-than-pleased about that sort of thing, which is why they have display units on the shelf/wall.

But a one-time return/exchange is rarely a problem if done within the return/exchange period.

---------------------------------------------
*disclaimer* I am not now, nor have I ever been, an employee of Best Buy, Geek Squad, nor of any of their affiliate, parent, or subsidiary companies.

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