Best Buy & Geek Squad Policies

[gmckfn45]

I bought a pair of sony sports headphones (MDR-AS40EX) on 2/11/11 and used them for running 3 times (supposed to be for active movement).  On the 4th time upon turning on the mp3 player the right earbud no longer worked.  The left ear still works fine.  Its obviously still in the 30 day return policy but I wasn't sure if something that becomes defective from mild use can be exchanged.  What I want to do is either exchange it for another pair of the same type that hopefully will last more than three wears or upgrade to a different brand's slightly pricier pair that seems to have better reviews. 

I was just wanting to get an opinion on whether or not I can exchange them since they were in use even though they were defective.  They are still in pretty much same condition they were purchased in, no torn wires or anything, they never received any beatings etc.  The worst that would have been done is just the regular sweat that they are supposed to be resistant to.

I understand if they can't be returned because of use (since it isn't best buy's fault for a manufacturers defective product) but since they're $40 I would like for them to last longer than two weeks by the calender but only three actual times being worn.

Just thought I'd see what anyone on here has to say about it before I risk wasting my time in Sunday traffic just to be turned around. (I do have the receipt and all the original packaging together as well)

[Nokia · Accepted solution]

It doesn't sound like you damaged anything, so you shouldn't have a problem exchanging them.