Best Buy & Geek Squad Policies

[zabeus]

I just bought a super cheap android phone at Best Buy Mobile and got the 1yr protection plan, but I'm realizing now that considering the phone is so inexpensive, and I doubt I'll ever need geek squad's help.

When I bought this, the woman told me I could return EVERYTHING within the 14/30 day window, and get a full refund including the protection/geeksquad plan. So can I just go back and cancel the plan and get a refund of that?

[Jimmienomam · Accepted solution]

If it is within 30 days you can get a full refund. If it is over 30 days you can get a prorated refund.

[zabeus]

Does it have to be at the same store it was purchased from?

[AaronE]

Nope it can be any Best Buy as long as you have your receipt, ID and the product/accessories in "like new" condition.

[AaronE · Accepted solution]

I need more coffee. Since you're only looking at returning the BTP plan you'd just need the receipt and your ID.

[zabeus]

Thanks guys.