Best Buy & Geek Squad Policies

[agil1028]

I was wondering if anyone could give me a rought estimate of the cost of having geek squad replace my zune battery, and how much it would cost if I supplied the new battery.  I just don't think it is a good idea for me to try to replace it myself.

Please and thank you.

[agil1028]

Anyone at all?

[Jacob-BBY Community Web Planner]

I'm sorry to inform you, but we not able to repair the Zune.  If your device is under warranty you are welcome to contact Microsoft.  If your device is covered by a Geek Squad® Black Tie Protection plan then you may visit your local store for assistance.

Regards,