Best Buy & Geek Squad Policies

[aland4393]

I purchased a video game controller less than a week ago, but now the video game controller isn't working anymore. I have the receipt, but is there any way I can return the controller even though I don't have the original packaging?

[Adamtech Emerging Expert · Accepted solution]

Yes, you can return or exchange the item as long as the item is not damaged and all accessories (if any) are present.