Best Buy & Geek Squad Policies

[icepuck]

Earlier, about 2 hours ago, I think I made a purchase online.

I recall reading that I'd get a verification by email that I'd need to bring to pick up the purchase.

Well, here I am still sitting here waiting. I log back in and it shows an item still in my Cart. I certainly do not want to purchase this item again.

Being that I'm moving I need the item pretty quick.

[Blake-BBY Community Connector]

Hello icepuck,

Welcome to the forums!

I'd like to help with checking the status of your order, but I’ll need more information.  I’ll be sending you a private message.  Make sure you’re logged in, and click on the envelope icon on the upper right-hand corner of the page to check your forum inbox.

Thank you for reaching out to us and I look forward to hearing from you.