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Hello IIIPgCIII,
I’m sorry to hear about your price match experience at the Long Island City store. I would be frustrated too if my request were declined.
Our stores will match our competitors’ pricing on the conditions that they are in stock, the product is not priced for clearance or limited quantities, and the competitor is within the Best Buy® store’s local competitive area. In large cities, the competitive area can be fairly small and is determined by store management. You may review the price matching policy here.
In addition, you employed a 10% coupon that netted you the same price as the competitor was offering. Best Buy® would not grant a price match and allow the use of the coupon on the same product. I’m happy that we were still able to offer you a great product at a great price!
I’m sorry to hear about your price match experience at the Long Island City store. I would be frustrated too if my request were declined.
Our stores will match our competitors’ pricing on the conditions that they are in stock, the product is not priced for clearance or limited quantities, and the competitor is within the Best Buy® store’s local competitive area. In large cities, the competitive area can be fairly small and is determined by store management. You may review the price matching policy here.
In addition, you employed a 10% coupon that netted you the same price as the competitor was offering. Best Buy® would not grant a price match and allow the use of the coupon on the same product. I’m happy that we were still able to offer you a great product at a great price!
Sincerely,
 | John|Community Connector | Best Buy® Corporate | | |
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