Best Buy & Geek Squad Policies

[Dieselbabe]

I went to Best-Buy in Indianapolis yesterday to purchase a $800+ laptop... Only to discover Best-Buy has determined that customers that have purchased and or have ability to purchase a "fuel efficient" vehicle have attained some sort of preferred customer status and now have achieved a preferred parking arrangements at the store...Give me a break- This is the ultimate in our national spiral into "green hypocrisy."

Question Best-Buy... How do you ship freight... Big bad diesel trucks or a magic carpet? Yes- I get it that as a corporation you have made strides to operate your stores in a more "environmentally friendly" manner- that is between you, your bottom line and shareholders. Please leave the customers out of it... All I wanted to do is pull up in my diesel pickup...buy a laptop and be on my way... I do not need a lecture from Best-Buy as to the ill effect my trip to Best-Buy in my truck has caused the environment...

What's next? preferred discounts on purchases based on your vehicles MPG? Maybe a 1/2 price laptop if you WALK to BestBuy for the purchase?

[laurandavid]

There are also preferred parking spots for customer who do online orders and some have them for pregnant people? Maybe this is a way to attract some more business?

That is what I dont get as people complain about close parking spots, but may be a few spots away is a spot? Do you have problems with walking or having to park a few feet further then that spot?

Jeesh americans are really lazy sometimes. The one thing that makes me laugh, especially at big retails chains, people will drive and drive to find a parking spot. I can park all the way in the back and see the same person trying to find a spot a few feet closer to the door.

[Dieselbabe]

I appreciate the reply- However I am afraid you miss the point. I do not need to park near the building (I just hiked all 2200 miles of the Appalachian trail in 177 days... believe me- I can walk)

The point is that Best-Buy has determined that a customers vehicle MPG somehow equates to a customers value as a shopper-thusly they offer up  a "perk" to what Best-Buy has determined to be a more worthy consumer.... I strongly disagree. Walmart took my $800 in exchange for a laptop and Walmart did not alienate me for driving a 2002 diesel Ford pick-up..

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Furthermore- pregnancy is not a handicap or an illness- preferred parking for a pregnant woman is absurd. Thank you.

[cr_client]

If consider parking closer to the door to equate to being "a more worthy customer", or some kind of "perk", then I'm not sure that there is anything that anyone can say to convince you otherwise. I'm sure that the ADA would be happy to tell you about how people in wheelchairs would probably trade their parking spot for the ability to walk, any day of the week.

As you said, you are fully capable of walking from any parking spot anywhere in the lot. Why complain about it if it doesn't even affect you?

I haven't seen the same signs anywhere at any of the stores in my town, and even the next closest metropolitan area, which is full of tree huggers, doesn't have "green parking" spaces.

It's all about marketing, and trying to cater to a certain niche. It may very well have more to do with the area that the store is located in, the mall it's associated with, or any other number of factors.

If all you want to do is complain about non-handicapped people getting "preferred parking", the internet is a really big place, and I'm sure there are better venues in which to vent your anger and frustration.

[laurandavid]

So why complain about it then if it does not bother you. It is ONE spot so why are you so upset? I guess you mentioned that you did that big hike should make me worthy of you? Just park a few feet back and be done with it. Maybe as has been said it is a marketing technique to make that one person be like oh I can now park closer I will shop here instead of across the street.

[Dieselbabe]

I respectfully disagree. It is not about traditional "marketing" it is about a corporation getting on the GREEN kool-aid drinking bandwagon. It is curious that Best-Buy has determined that they would rather alienate  the majority of their customers in lieu of  "feel good marketing" to a few folks who plopped down a wade of money on a car that requires electricity to charge the onboard batteries. By now everyone should know that 1/2 of all US electricity is derived from the burning of coal...

[cr_client]

"alienate the majority of their customers"

Apparently, the only customer that they are alienating is you. I don't feel alienated by a single parking spot reserved for a Prius or a pregnant woman or someone with a newborn. I just walk right past them on my way through the doors, and blow past them on the streets pumping carbon monoxide out from the V8 under the hood.

Live and let live, I suppose. If you feel alienated by their actions, that is your right as a consumer in a free-market society and economy. Personally, I think it's much ado about nothing.

[laurandavid]

How is one spot, Let me make it bigger for you ONE SPOT, how does that alienate the majority of their customers? Does it really bother you that bad? Did you ask the mgmt team at the store why this has happened? Do you feel alienated by the spots if they have them for in store pickup? Why should people that have done instore pickup have closer spots. It really seems to bother you. WOW you must have issues if one spot alienates you from shopping at best buy

[SlimJim77]

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Dieselbabe wrote:

All I wanted to do is pull up in my diesel pickup...buy a laptop and be on my way... I do not need a lecture from Best-Buy as to the ill effect my trip to Best-Buy in my truck has caused the environment...

What's next? preferred discounts on purchases based on your vehicles MPG? Maybe a 1/2 price laptop if you WALK to BestBuy for the purchase?

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How does a parking space become a lecture? This is all to do about nothing.

I'm not a green freak, but the OP almost seems to take pleasure in gas guzzling. A bit strange, if you ask me.

[laurandavid]

I wish there were these special spots as I could maybe take advantage of it with my ford escape hybrid. I would welcome the spot.