05-10-2012 04:45 PM
IF you pre ordered to get your pre order beta copy you have to go to the GW2 forums to donwload the beta not the ncsoft site make sure your going to thr right place and finding the right link, its not on your account page becuase tyhat the actual game copy which isnt out yet, only the beta is available through the GW2 forums.
05-11-2012 06:54 AM
There is a stress test Monday only for all prepurchasers. So make sure you're registered as a prepurchase on their site before then. And looking at that time, I'd hate to be Pacific for that one day test during working hours. It's not great for a stress test for East Coasters either but West Coast is totally not good.
Off their site:
We’ll be conducting a stress test on Monday May 14 from 11 AM to 6:00 PM PDT (-7 GMT).
This special test event is open only to Pre-Purchase customers who have registered their accounts.
06-14-2012 01:50 PM
Once your order has fully processed, you can retrieve your product key via the Best Buy PC App. Instructions for how to go about that should be included in your emails or on your BestBuy.com account in the order status section.