Best Buy & Geek Squad Policies

[phicadrecr]

I Pre-ordered Assassin's Creed Revelations and Modern Warfare 3 and I have unfortunately lost my receipt. I did use (To the best of my knowledge) my Reward Zone card, however I can not find anything under my purchase history. I have Pre-ordered games in the past as well and I don't even see them under my history. What should I do?

[Mariel-BBY Retired: Community Connector]

Hi phicadrecr,

Welcome to the forum and thanks for your post about needing your receipt for your games. I am happy to help out!

An initial search in our system doesn't pull anything up with the email listed in your forum profile. I'm going to send you a private message asking for more personal information and see if we can find it!

Regards,