05-11-2012 10:09 AM
This morning at 2:38 AM my wife and I became two of the many BB customers to receive the $1000 gift card spam text. Verizon was not much help suggesting I block the sending phone numbers (duh); they were not the same number, so they are probably bogus.
The reason I started this new thread on an old topic is to ask what can/is BestBuy doing about this?
How many people have no idea that the text that woke them up in the middle of the night was not from BB? I know that I was so angry, I lay in bed for an hour plotting what I would do when I unleashed Project Mayhem on BB. Once I discovered this forum and all the posts on this subject, I put my plutonium back into its lead case, but what of the thousands of people who will never go to BestBuy again because of this early morning intrusion? Is BestBuy just writing them off to the price of having such a large and popular business name?
Solved! Go to Solution.
05-11-2012 10:27 AM
If you've read other threads, people (myself and others) have explained that there isn't much that can be done. They are using different numbers, different domains (registered in china, probably to fake names), etc. Shut down one domain and one number, they start up another doing the same thing. And, do you think China will work with Best Buy in stopping them? (Hint: No, for many many reasons)
They didn't get the numbers from Best Buy, either. I got the texts and Best Buy does NOT have my mobile number. Several other people have stated the same thing.
05-11-2012 11:04 AM
Also its not just related to BBY,
Its like random stuff,
Another thing is that I have texting blocked for non regular numbers like (2653), but i keep getting them.
So I think their is more to this problem then we are being told.
05-11-2012 12:03 PM
05-11-2012 02:09 PM
As soon as BestBuy becomes aware of a problem like this invasion from China, I think it would be greatly appreciated by your customers if you send them an e-mail warning of the pending disaster. I am aware that you do not have my cell phone numbers, but you have had my e-mail address since probably before I had a Rewards Zone account.
05-28-2012 03:58 PM
BestBuy should be able to do something about their website address domain:
This is a VARY clever phishing scam that should be given top priority by Best Buy; they even use detailed 10-pt disclaimer language at the bottom of their web site:
This Gift Redemption Program is an independent rewards program for consumers and is not affiliated with, sponsored by or endorsed by any of the listed products or retailers. Trademarks, service marks, logos, and/or domain names (including, without limitation, the individual names of products and retailers) are the property of their respective owners.
Copyright © 2012 bestbuy.mygiftcardsnow.com All rights reserved.
05-29-2012 10:35 AM
They aren't using Best Buy's address domain. They are using a sub-domain to make it appear as a Best Buy site. Notice the URL of the forums here is "www.forums.bestbuy.com".. bestbuy.com is the Top-level domain (that no one else can use). The "forums" part of the URL is a sub-domain, which anyone can make anything they want.
There is nothing that BestBuy can do about it. Read my first post on here (second post in the thread) that explains why.
05-29-2012 10:39 AM