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ToddJS
Posts: 1
Registered: ‎08-07-2010

Misplaced receipt from laptop purchase

Hi, this is sort of a multiple topic area question but decided to post this here.

Last week on Friday, July 30th 2010 I purchased an Asus laptop from the Best Buy in Slidell, La. With all that has been going on I misplaced the receipt and my warranty info. I also forgot to use my Rewards Zone card. It was bought with a check of which my father wrote. We've searched high and low for this and just cannot find it. Is there any way I can get a copy of this info for #1. In case something goes wrong and #2. To get my Rewards Zone points? I know you will need more info.

 

Thank you,

 

Todd

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RealGeorgeW
Posts: 7,505
Topics: 543
Kudos: 767
Solutions: 289
Registered: ‎02-12-2009

Re: Misplaced receipt from laptop purchase

If you have time, the quickest way is to just go to the store and have them look up the information at customer service. There's numerous ways they can find it, but since you have a BTP on it, it shouldn't be too hard.

Or you can wait, and one of the Connectors on here will assist you.




If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.

I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.
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QuantumThunder
Posts: 442
Registered: ‎08-17-2009

Re: Misplaced receipt from laptop purchase

The store can look it up and once they find it adding on the rz card shouldnt be a problem :-)

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Not a representative of Best Buy Co., Inc. or its subsidiaries.
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Dorothy-BBY
Posts: 6,744
Topics: 106
Kudos: 313
Blog Posts: 8
Solutions: 278
Registered: ‎09-29-2008

Re: Misplaced receipt from laptop purchase

Hello ToddJS -

 

Please feel free to send me a private message with your full name, telephone number, and any other information you might find relevant and I will try to locate your receipt information.  You can send me a private message by clicking on the envelope in my signature.


Thanks!

Dorothy|Community Supervisor | Best Buy® Corporate
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