12-22-2008 09:07 PM
12-29-2008 05:24 PM
I'm very sorry this affected your Christmas celebration. Please review my post in the following thread to learn more about our holiday shipping guarantee:
I'm sorry to hear that you may be returning the item, but I do thank for letting us know about your experience so we can help prevent this same situation in the future.
Happy New Year,
Best Buy Corporate