Best Buy & Geek Squad Policies

[emoplushbear]

Well I heard this is where I can post for help with this. I preordered the game weeks early and even got my game at the midnight release. I';ve yet to get my code. I'm really hoping that this can help me get my code because the reason i ordered the game from BB was for this multiplayer skin, I'm really hoping i can get my code soon.

[CamelClutch]

I did not recieve the code in my e-mail either

[newfriend]

If you don't have your recipt you're most likely SOL

[Joker35]

I pre-ordered my copy of Gears back in June and still did not receive anything to date.

[Mariel-BBY Retired: Community Connector]

Hello,

It looks like you all have been helped either by a Moderator or other channels. Please check your private messages if you have not been contacted. To view your private messages, be sure you are logged into the forum and click on the envelope in the upper right corner.

Let us know if we can further assist in any way.

Best regards,

[Kernholio]

I preordered this game and did not receive my bonus code either. I was told by customer service at the store when I picked up my order that I am supposed to receive an email with the code. I also have not received my code for the Madden 12 preorder either. I didn't know about these message boards until today. Hopefully this is resolved. Thanks.