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jkeller1
Posts: 1
Registered: ‎08-24-2009
Accepted Solution

I have not received my best buy card yet

I opened a best buy credit card on august 1, and it is now august 24 and I have not received my card yet or gotten a statement thru the mail. I figure I will have a payment due shortly but have no idea how much or when it is due, and no way to pay it because I don't have a card. The lady in the store told me I would receive it in about 2 weeks, it's been almost a month. Is this normal? And if not is there a number I can call to get all this straightened out?

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Adamtech
Posts: 5,632
Kudos: 366
Solutions: 239
Registered: ‎07-07-2009

Re: I have not received my best buy card yet

Hi there! You would need to contact HSBC for any inquiries regarding your credit account. Their number is 1-800-365-0292.

 

If there is anything we can assist with, please let us know.

Adam

Best Buy Community - Retail, Americas

 

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