Best Buy & Geek Squad Policies

[rbto_alves]

I have purchased one Sony Vaio from best buy. The monitor and cooleris not getting on. I want to send to Sony Recall and I missed my Invoice(bill) copy.

Could you help me to send me the duplicate copy of invoice through e-mail?
{Information removed per forum guidelines}

P.S. I live in Brazil - Sao Paulo.
 
Regards
Roberto {Removed per forum guidelines}.
 

[Karina-BBY Community Connector]

Hi rbto_alves-

Thank you for visiting Best Buy® forums. I believe that since your last post on the forum, you have also been in contact with Steven from our Consumer Relation team, who has gone ahead and provided you with a copy of the receipt.

If you have still not received the receipt or have any further questions, feel free to reach out to me via private message.

Have a great day,

[rbto_alves · Accepted solution]

I received the receipt. Thanks.

[msadler]

I have the same problem.  I need a receipt for tax purposes and cannot find it anywhere.  Can a connector please respond and let me know if it is possible to take care of this on-line?  Thank you.

- Mike

[Karina-BBY Community Connector]

Hello msadler,

Thank you for posting. I have gone ahead and sent you an email with the copy of the receipt, please check your inbox. Let me know if there is anything else I can do.

Sincerely,

[msadler]

Karina -

I'm not sure what you mean by "inbox." There is no message in my inbox on this site, nor did I receive anything in my personal email account. However, I have already tracked down the receipt by calling customer service at BB. Problem solved! Thank you.

- MS