Best Buy & Geek Squad Policies

[jlestes]

Hi,

I preordered Halo Reach standard edition ($59.99) on 5/13/2010 over the phone and had my rewards zone card linked to the transaction to get the preorder offer. I am also a Gamers Club member. The offer was to get 3 month xbox live code and 500 bonus rewards zone points. It is now 23 days after the release and as far as I understand from previous posts the 500 bonus points won't appear until 45 days after the release. When do I get my xbox live subscription code? I am also concerned that my transaction wasn't properly linked to my rewards zone card. I made the order over the phone because I couldn't link my RZ account on bestbuy.com. Could someone please contact me to answer my questions? 

Thank you for your help.

Jon

[cr_client]

The answers you seek are in this post:

http://forums.bestbuy.com/t5/Best-Buy-Geek-Squad-Policies/Halo-Reach-Promotion-deal-Question/m-p/162...

[northbayteky]

Yeah, I just spent way too much time on the phone with (clueless) customer service.  No one knows, no one cares, you'll just have to wait for "some time."

[cr_client]

This was an unnecessary reply to an old post. There is an active topic regarding the Halo Reach promotion located pretty high up in this forum section.

It's also located here:
http://forums.bestbuy.com/t5/Best-Buy-Geek-Squad-Policies/Re-Halo-Reach-preorder-3-months-gold-subsc...