-
Discussion Boards
- Welcome & News Computers & Networking Mobile Phones & Broadband TV & Home Theater Tablets & eReaders Cameras & Camcorders iPods & MP3 players Mobile Audio Systems & GPS Music, Movies & TV Shows Appliances Musical Instruments Health & Fitness Recycling (Going Green) Small Business & Home Office Let's Talk Games Consoles & Accessories PC Gaming Gaming Support Best Buy & Geek Squad Policies Manufacturer Warranties and Protection Plans BestBuy.Com Points, Policies & Certificates Premier Silver Membership Reward Zone Gamer's Club Networking Mac OS X Microsoft Windows TV and Home Theater Meet the Moderator Pages
- Blogs
-
-
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
I'm sorry you would feel bad asking for the receipt, or a gift receipt, from the person who gave this item to you.
Personally, if someone I gave a gift to were to tell me that something went wrong with my gift and they needed the receipt to exchange it for one that works, I would locate the receipt immediately and get it to them. I would hope that someone who gave me such a wonderful gift would be equally understanding and get me the receipt if needed.
Best Buy and pretty much ALL stores would deny this return without a receipt, because they have no proof that it was purchased from them. Let's say for instance it was actually purchased from a competitor, why would they accept a return on it? Oftentimes they are losing money making returns, if there isn't proof it came from them, why should a company accept the return?
----------------------------------------------------------------------------------------------
Before posting I try to research everything first or use my own experiences. I do not now nor have I ever worked for Best Buy. I work for the competition.
If you respond to a post of mine, I will read it. I may or may not post in the thread again, but rest assured I will read your response
Personally, if someone I gave a gift to were to tell me that something went wrong with my gift and they needed the receipt to exchange it for one that works, I would locate the receipt immediately and get it to them. I would hope that someone who gave me such a wonderful gift would be equally understanding and get me the receipt if needed.
Best Buy and pretty much ALL stores would deny this return without a receipt, because they have no proof that it was purchased from them. Let's say for instance it was actually purchased from a competitor, why would they accept a return on it? Oftentimes they are losing money making returns, if there isn't proof it came from them, why should a company accept the return?
----------------------------------------------------------------------------------------------
Before posting I try to research everything first or use my own experiences. I do not now nor have I ever worked for Best Buy. I work for the competition.
If you respond to a post of mine, I will read it. I may or may not post in the thread again, but rest assured I will read your response
CrystalWoW
Community Veteran
Posts: 10,080
Topics: 300
Kudos: 792
Solutions: 598
Registered:
02-04-2009
Blake-BBY
Community Connector
Posts: 1,004
Topics: 1
Kudos: 44
Solutions: 36
Registered:
08-15-2011
Hello Clackmaster,
I'm sorry to hear that your receiver isn't working. I'll be able to locate your receipt, but I'll need more information about the purchase. I’ll be sending you a private message. Make sure you’re logged in, and click on the envelope icon on the upper right-hand corner of the page to check your forum inbox.
Thank you for reaching out to us and I look forwar
 | Blake|Community Connector | Best Buy® Corporate | | |
Private Message