Best Buy & Geek Squad Policies

[jameleon]

Hello,

I purchased an Asus Eee Pad Transformer tablet on May 21, 2011 and have been waiting for an email from Shutterfly with the promo code for my free photobook. Until today, I have never received the promo code. I just found this website, please Help!

Thanks.

[Ryan-BBY Senior Social Media Specialist]

Hello jameleon -

Jesus from our Social Media team, will be reaching out to you regarding your code. Thank you for your continued patience!

[Jesus-BBY Senior Social Media Specialist]

Hello and thank you for your post. I'll be happy to help you with your Shutterfly code problem. I am going to send you a private message to further discuss this with you. To check your private messages, ensure you are logged into the forum and click on the envelope on the upper right hand side of the forum.

Thanks,

[jameleon]

Hello Jesus,
I've replied to you via private message.

Thanks.

[NMARINELAB]

Hello - Did they ever help you out?? Reason being I never received my code either and they have made me jump through hoops to include calling shutterfly - and shutterfly says they can't help that Best Buy needs to honor their promotion - I can't get anyone from Best Buy to honor it!! - So was your matter ever resolved??

[Jesus-BBY Senior Social Media Specialist]

NMARINELAB -

I am sorry if you did not receive your code. Did you check your spam/junk folders? If there is nothing there, send me a private message with the Customer Service Pin number at the bottom of your purchase receipt. SImply click on "Private Message" on my signature bar.

Thanks!