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CrystalWoW
Posts: 10,080
Topics: 300
Kudos: 792
Solutions: 598
Registered: ‎02-04-2009

Re: Exchange Troubled

That is all about credit cards... So you don't use credit cards at stores? That works because they need your ID not your credit card. If you used cash, there really isn't a thing someone can do with your id's info. As far as the computers go, any non defective computer at that time period was subject to a restocking fee. In the end, its not that they were trying to give you a hard time, you were just asking for exceptions to their policy.

Crystal
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While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.
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Betoguar
Posts: 18
Registered: ‎12-18-2010

Re: Exchange Troubled

Now this is were you are wrong as the computer was defective, You obviously did not read my original post. The yellow screen is a defect from Apple, and I went to the store about 2 hours after the purchase, 20 min drive plus the time the machine took to set up. They saw it at the store and the screen was yellow and it didn't look close to event the display they had.

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CrystalWoW
Posts: 10,080
Topics: 300
Kudos: 792
Solutions: 598
Registered: ‎02-04-2009

Re: Exchange Troubled

If the store deems it nondefective. Not if you think it is defective or if I think it is defective. I did read your post. Since it was kind of an in between situation that would be why they ended up waiving it. The tinting issue was kind of subjective and I'm glad they ended up waiving it for you.

Crystal
Superuser
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While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.
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Member
Betoguar
Posts: 18
Registered: ‎12-18-2010

Re: Exchange Troubled

The I.D. is more dangerous than a credit card as they can steal your identity. I don't care much for credit cards since you will usually recieve a call from the bank and get your money refunded.

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CrystalWoW
Posts: 10,080
Topics: 300
Kudos: 792
Solutions: 598
Registered: ‎02-04-2009

Re: Exchange Troubled

What is on an I.D. that could be used to steal your identity?

Crystal
Superuser
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*Remember to mark your questions solved and click the star to give kudos to show your thanks!*
While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.
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Member
Betoguar
Posts: 18
Registered: ‎12-18-2010

Re: Exchange Troubled

I really don't know but I rather never find out. In the meantime I prefer to keep my I.D. info privately.

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Member
Betoguar
Posts: 18
Registered: ‎12-18-2010

Re: Exchange Troubled

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Betoguar
Posts: 18
Registered: ‎12-18-2010

Re: Exchange Troubled

It cool to see how even Apple accepted this as a defect and Best Buy deemed it non defective...

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CrystalWoW
Posts: 10,080
Topics: 300
Kudos: 792
Solutions: 598
Registered: ‎02-04-2009

Re: Exchange Troubled

What state is your id from?

Crystal
Superuser
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*Remember to mark your questions solved and click the star to give kudos to show your thanks!*
While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.
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Member
Betoguar
Posts: 18
Registered: ‎12-18-2010

Re: Exchange Troubled

California

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