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[tmendoza99]

I had an order delivered to my home on the 18th.  They weren't able to pick up the old oven due to the fact that it was hard-wired.  It is now installed and I put in a call for pick up tomorrow 3/21/12.  I was supposed to receive a call today to my cell regarding a time frame.  I did not get any calls.  I asked at home (just in case) and we do not have any calls their either.  I feel like I kind of slipped through the cracks.  After the delivery it said that everything was complete in a confirmation email.  This is not true.  They still need to pick up the oven.  Would this be why I did not get the call or was it a hiccough?  Either way, I need this thing picked up.  I don't like the idea of keeping an old stove in the middle of my dining room for an extended period of time.

[Ryan-BBY Senior Social Media Specialist]

Hello tmendoza99 -

Aaron from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[Aaron-BBY Community Connector]

Hi tmendoza99,

I was able to locate your account using the e-mail address you used to register for the forum and have sent you some information.  Please make sure to check your private messages by signing into the forum and then clicking on the letter icon in the upper right-hand corner of the page.