Best Buy & Geek Squad Policies

[cr_client]

The only thing a person has to do is look in their system profile to find out if a computer is running multi-core or not. It is a process that generally takes about 30 seconds, not 30 days.

[laptop01562]

Thats easy for you to say what about the computer illiterate who would not know how to do this and someone else found it for them
after the 14 days. We are not all knowledgeable about computers and there inner workings. If we were then there would be no need for the Geek Squad.

[rolandman2]

My point exactly.

[Dorothy-BBY Community Supervisor]

Good afternoon laptop01562/rolandman82 -

Aaron, from our Community Connector team, will be reaching out to you regarding this concern.  Is one or the other of these screen names best to respond to, as I can see they both originate from the same location?  Just wanted to make sure we touch base with the right person. 

[hydrogenwv]

That's hilarious...

[Nokia]

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Dorothy-BBY wrote:

Good afternoon laptop01562/rolandman82 -

Aaron, from our Community Connector team, will be reaching out to you regarding this concern.  Is one or the other of these screen names best to respond to, as I can see they both originate from the same location?  Just wanted to make sure we touch base with the right person. 

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Dorothy, I turned kudos on solely to give you kudos for this post.

[rolandman2]

rolandman2 at a wifi hot spot

[rolandman2]

What are you saying two or more people that share a wifi connection cannot post on the same subject in a forum. No one has responded as of yet to the original post with a satisfactory answer.

[cr_client]

Aaron will reach out to you and be in contact within 3-5 business days, which means some time between Friday of this week and Wednesday of next week (newt week Monday is a federal holiday).

[rolandman2]

Thanks.