Best Buy & Geek Squad Policies

[wedgina]

Hi I recently ordered a Canon Powershot ELPH 300HS and picked it up in the store. I opened the package and even tried out the camera but didn't like it and I was wondering if I can get a refund for it? It's only been a week and I have the original receipt. Everything that came in the box is in there, just the plastic bags are torn open since I did get the batteries out and read thru the manual. It was also on sale so am I still eligible to get a refund? Thanks.

[Zack555 · Accepted solution]

Yes,  all products now have a 30 day return policy, just make sure that you have everything with it when you bring it into the store to return it.

[wedgina]

Also, my sister was the one who bought it for me with her Best Buy Credit Card, but I was the one who picked it up in store (she put my name on the list)... Does that mean I'll be getting store credit or will they just not charge her for the camera.. ? Thanks.

[Zack555]

They can either refund it straight back to the credit card that it was purchased to or you can ask them to put the balance on a gift card!

[wedgina]

Okay, thank you so much!

[Zack555]

No Problem! Glad I could help!