Best Buy & Geek Squad Policies

[lococh]

Basically I got a system and IM not loving the way it sounds. Had it for two days now, can I return the amplifier sub and amp kit? Even though they are all hooked up already? If so how would I go about doing it? Do I have to pay for labor for it to be removed?

Thanks in advance.

P.S.. I know I will not get a refund for labor, and IM okay with that. Its the actual merchandise IM concerned about

[Nokia · Accepted solution]

You shouldn't have any problems doing that. They will not charge you to remove it.

[lococh]

do i just bring in my car and go to customer service and say i wanna return it?

[JM]

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lococh wrote:

do i just bring in my car and go to customer service and say i wanna return it?

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I would call in first and make an appointment with one of the Auto Techs, just to make sure someone will be there when you do indeed drop by, and they're available for you when you arrive. Just a helpful suggestion.

[lococh]

okay, but its for sure no charge?

[Nokia]

Correct.