Best Buy & Geek Squad Policies

[Nathan2112]

I just bought a pair of Beats By Dre Studios Silver Edition on march 29... I didnt have enough money to buy the two year protection plan but now I do. So can I buy the protection plan after I bought my headphones? If so, how?

[DanK Best Buy Employee]

Yes, as long as you're within the return policy (30 days), simply bring the headphones and your receipt to the store, and they can add the Geek Squad Protection for you.

[Nathan2112]

Okay sounds good... What exactly will the Geek Squad do for my Beats Headphones?

[DanK Best Buy Employee]

You'll be protected against normal wear and tear, heat, dust, humidity, and defects for 2 years. For this product if you need a replacement it would be fulfilled immediatedly in-store with either the same item or credit if you'd like to pick another one.

[Nathan2112]

So say if they snapped or something like that I would I get a new pair of the same Headphones?

[DanK Best Buy Employee]

The standard plan does not cover accidental damage (ADH), so if they were broken in half they would most likely not be replaced. However it would cover if the headset or earpiece wears out or falls off, for example.

[Nathan2112]

Is there a coverage plan that does? If so how much is it and what is it called?

[DanK Best Buy Employee]

I do not believe Best Buy offers an Accidental Damage protection plan for headphones.

[hydrogenwv]

Just don't buy a product that is prone to snap in half.

[kst8no1]

With headphones its practically guaranteeing you get a new pair within 2 years