Best Buy & Geek Squad Policies

[dreadlocsoul]

By the way guys, still no phone...

[CrimsonRain]

The general turn time for cell phone repair is 30 days. You must also wait 30 days from the date in which the service center (Touchstone) receives it (not the date in which you brought it in) in order to have them request an exchange.

[Aaron-GS Community Connector]

dreadlocsoul,

I've sent you some additional information, so please make sure to check your private messages.

[cabsk8r]

well this is just great the exact same thing happened to me yesterday. i guess i will receive my EVO back around march probably. just great. if you could message me and let me know more about your experience i would greatly appreciate it. i just want my phone back and not this piece of crap loaner phone. thank you

[Nokia]

Will you stop freaking out? Was it really necessary to bump a thread from more than three months ago to ask the OP to contact you? If you want to talk to them, PM them.

[cabsk8r]

what does it matter how i contact the OP? if i want to PM them i will, if i want to post on their thread i will. i was simply asking them for their point of view on the matter at hand, considering they had the same problem i did. its just about gathering information on it that is all. 

[Nokia]

Then practice proper forum etiquette by avoiding necroposting and utilizing PMs.

[QuantumThunder]