Best Buy & Geek Squad Policies

[Dorothy-BBY Community Supervisor]

Good afternoon -

Your post was merged with your original concern so that the Connector assigned to your case could see your new comments.  I would encourage you to continue to work with Blake, as he is assigned your case.  Also, while I understand you are upset, I would remind you that you will need to follow the Community Guidelines which you agreed to upon registration on this site and refraid from name calling.  Thank you.