Best Buy & Geek Squad Policies

[big714]

i recently called the bestbuy's 1800 number for customer relations to let them know about a manager who treated me horribble and refused  to pricematch an item for me...the nice lady on the phone apologized again and again and said they would send me a $25 bby gift card in the mail for my troubles...my question is....how long does it take to get it??????

[Ryan-BBY Senior Social Media Specialist]

Hello big714  -

Marti from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[big714]

thank you

[Marti-BBY Community Connector]

Hello big714,

I took a look into the system and see the gift card has been ordered. You should allow 10-14 business days for the process and mailing to you. You should receive it any day now. If you haven't received it by the end of next week please let us know. 

Thank you,

[big714]

thanks