Best Buy & Geek Squad Policies

[DanK Best Buy Employee]

It's not retroactive. OP, any exceptions would be up to the store, and they already went above and beyond to offer you Store Credit. Unfortunately they would not be able to return it for a refund as it's outside the policy that was effective the date of your purchase.

[biff]

I dont even know where to start.  But I can guarantee that BagMoron that believed that black tie on his phone included EVERYTHING, maybe including alien invasion.

[paulspikey]

If it takes effect today. It shouldnt have been plastered all over the website until today. Oh well. Next time i need an appliance or tv, i know where I wont be shopping. Hope this place goes bankrupt.

[CheapestGamer]

So because you can't read the back of your receipt and/or that GIANT blue board over by the return/exchange desk it's somehow the store's fault for you waiting until day 15 to attempt to do a return?

[paulspikey]

Guess what i didnt read the back of the receipt until I had to return it. You want to buy the gift card? Ill sell it to you. I bet eith that plus your employee discount you might be able to get as giod of a deal that I will get off of amazon or Sams club from now on.

[CheapestGamer]

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paulspikey wrote:
Guess what i didnt read the back of the receipt until I had to return it. You want to buy the gift card? Ill sell it to you. I bet eith that plus your employee discount you might be able to get as giod of a deal that I will get off of amazon or Sams club from now on.

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Amazon bans people for too many price adjustments or returns and WalMart likely does too. So don't expect to buy stuff from either of them and be able to return it forever.

Either way, an educated consumer knows the return policy for the places they're buying from. Moreover, an educated consumer doesn't go to the first place they see to buy an item. They shop around for the BEST price for their liking and only then do they make that purchase.

Oh and btw, I am not now nor might I ever be a Best Buy employee, but nice attempt at a comeback. Maybe Amazon can sell you Witty Comebacks for Dummies at a discount.

[paulspikey]

Too bad its first thing I ever returned to Best Buy. Good thing it will be the last. Terrible service. Employees are are rude. I thought it was a good deal on the camera. Pictures werent to my liking. I did however find the same camera and lens online last night for 389. Since Best Buy cant compete with prices they neef to step their service game up if they dont want to end up like circuit city. I guess im also gonna have to take a hit on my gift card as well. Ive bought Tvs computers cell phones countlesd video games and cds in there. They ended that when they told me I was 1 day late returning a camera.

[biff]

One day late is STILL late.  That is why there are policies set in stone, especially since you had FOURTEEN days before that.

Good job, False Sense of Entitlement Man

[paulspikey]

Keep on shopping there. False sense of security and customer service man. I bet you are a real winner. Probably work at best buy. Good luck with that.

[CheapestGamer]

I love how the comeback after people disagree with the complainers is 'oh you must work for Best Buy'. I've seen that statement used as often as 'I've spent ZOMG THOUSANDS at Best Buy, but NOT anymore cuz they won't bow to me the almighty customer'.