01-30-2009 12:52 PM
Close to 1 month and lie after lie my televison remains black. They charge me $259.99 for the service contract and have a snot nose kid lie to me about response time when I purchased the service contract...this company is an embarrassment. I have filed numerous complaints with Consumer Affairs and the BBB and soon with make my experience public for everyone to see...I am going to do everything in my power the let everyone know what kind of operation this is. The best part about it is I've recorded every conversation.
We all need to tell a friend and so on, the only way these people will get the message is to NOT shop at their stores plain and simple....I am a big ticket customer they will never see again
01-30-2009 03:15 PM
So, Who do you shop with now?
When you go public with your recorded conversations, please record it and put it on youtube so we can watch it.
02-04-2009 07:56 PM
Thanks for posting your concern on our Best Buy® Forum. Your issue has been assigned to one of our Community Connectors for further review and response, and you should be hearing something within a maximum of 3-5 business days. Please note that it may be sooner depending on the complexity of your issue and the current volume of posts. Thanks for your continued patience as we work to assist all of the customers who have reached out to us on this forum.
02-09-2009 01:13 PM