Add Product

Search Results:

Reply
Contributor
iamfromhouston
Posts: 251
Registered: ‎05-23-2011

Re: Best Buy + HSBC = PROBLEMS

You can actually go online and setup a dispute about your late payments. So when they pull your credit for the house, they will see the dispute. I had two public records on my credit report when we bought our house but I was disputing them. Did not affect me getting a house.
Please use plain text.
Geek Squad Agent
AaronE
Posts: 1,320
Registered: ‎03-06-2010

Re: Best Buy + HSBC = PROBLEMS


iamfromhouston wrote:
You can actually go online and setup a dispute about your late payments. So when they pull your credit for the house, they will see the dispute. I had two public records on my credit report when we bought our house but I was disputing them. Did not affect me getting a house.

As someone who works for a mtg company fixing credit I'd advise against disputing them if you're going for a home. FNMA and the other GSEs make it very difficult to close a loan with accounts in dispute now.

Although I am employed by Geek Squad my opinions do not in any way shape or form represent Best Buy's Official stance on matters. My opinions are solely my own.
Please use plain text.
Contributor
iamfromhouston
Posts: 251
Registered: ‎05-23-2011

Re: Best Buy + HSBC = PROBLEMS

AaronE,

I did this and the person saw it and said since you are disputing that is fine. Even with this we had no problems getting approved for a FHA loan with a fixed rate a little above 5%. So worked out without an issue for us.
Please use plain text.
Valued Contributor
cr_client
Posts: 2,242
Registered: ‎01-18-2010

Re: Best Buy + HSBC = PROBLEMS

If you were, in fact, 30 days or more late, and more than once, then you will not be able to successfully dispute the report on your credit just because it wasn't immediately reported. You were still late, and it's still an accurate accounting of your credit history.
---------------------------------------------
*disclaimer* I am not now, nor have I ever been, an employee of Best Buy, Geek Squad, nor of any of their affiliate, parent, or subsidiary companies.
Please use plain text.
Contributor
Bob_A
Posts: 384
Registered: ‎02-18-2010

Re: Best Buy + HSBC = PROBLEMS

 

Zeus -

 

I am having difficulty following some of the specifics of your complaint. 

 

First, you admit that you completely failed to make some payments on time. And that when you did make some payments, you paid less than the required minimum amount. And that those failures occurred "Earlier this year".

 

You are very upset now. Because HSBC is currently reporting to the credit bureaus that you are currently 30 days late on your payment. And you are worried that your ability to obtain a home mortgage loan, could or will, be scuttled by HSBC reporting that you are currently late. Instead of having previously been a late payer, who is now currently caught up.

 

Do I understand that much correctly? 

 

What is not clear to me is this - Did HSBC report you as being late earlier this year, at around the time that you did fail to make timely payments? And they are now reporting that you are still, or are again. Currently late with your payments? Or did HSBC somehow neglect to report your late payments earlier this year? And instead, they are now currently reporting that you are currently late? That's the part that isn't clear to me.

 

I get the impression from your frustration, and remarks. That you seem to believe that if your Credit Report correctly shows that you were late in making payments earlier this year. But that you are currently caught up. That that would not impede your ability to obtain a mortgage loan. Because now that you are have caught up on your payments. Your failures of the recent past would not be held against you. If only you could get HSBC to correct the dates of your late payments.

 

If that is what you are thinking. If that is the crux of your angst. Then I regret to inform you. That the fact that you are currently making payments on time. Does not excuse any of those late payments from the recent past. Those late payments will remain on your Credit Report for years to come. For as long as 7 years. 

 

You are asking a mortgage company to loan you a huge chunk of money. Because of your promise that you will make your monthly payments on time, every month. For the next 30 years. Which means making 360 consecutive monthly payments, on time. The fact that you have made this months Credit Card payment on time, is better than if you were still past do on your accounts. But it does not go very far in mitigating the fact that you recently failed to make a number of payments, on time.

 

So. If you think that the only thing that will prevent you from being approved for a mortgage loan. Is the incorrect report that you are currently late with your payment. And not the accurate fact that you have recently been late with a number of payments. You are mistaken about how credit scores are computed, and credit granted. It is your complete history that counts. Not just what you did this month.  -

 

I don't blame you for wanting your current timely payments to be recognized on your report. Every little bit helps. But that isn't the only significant hurdle that you face. 

 

Good Luck

 

 

Please use plain text.
New Member
Zeus
Posts: 5
Registered: ‎07-23-2011

Re: Best Buy + HSBC = PROBLEMS

Bob,

           I appreciate your informative insight.  The issue I am having is the fact that they are just now reporting issues that took place months ago.

I understand the fact that I was indeed late.  I know that my current state or record of payments does not and will not excuse issues form the

past.  That is not what I'm upset about.

 

I just do not understand why the reports are just now hitting the score when the issues took place months ago.  If this would have happened

last month, that is understandable.  HSBC reported me being late, as they should of.  My fault.  However, they are reporting me being late

to the beauru's now which is not the case.  The report's show the date's on them from the timeframe of 3-4 months back and are just now, this

month going on the report.  Perhaps this is normal?  I don't know.  Perhap's they neglected to make the reports at the proper time? 

 

Regardless of what the case is, the fact remains that the report was affected in current day from issues in the past. 

Please use plain text.
Mbrguy
Posts: 5,126
Topics: 126
Kudos: 538
Solutions: 209
Registered: ‎07-04-2010

Re: Best Buy + HSBC = PROBLEMS

Well, unfortunately, they are reporting the credit history as it is.  You were previously late on your payments, and while it may have taken them a few months to report it, they are now reporting it.  

---------------------------------------------------------------------------------------------------------
I DO NOT work for Best Buy. I used to be a Geek Squad Agent for 2 years and this is why I am well versed on their policies and procedures, but I do not work for them anymore. My posts are my own opinions and do not represent any opinions of Best Buy. If you do not like my posts, and want to report me, you can do so by clicking this link and reporting me to the moderators.
---Nearly all virus infections are a result of a problem between chair and keyboard---
Please use plain text.
New Member
Zeus
Posts: 5
Registered: ‎07-23-2011

Re: Best Buy + HSBC = PROBLEMS

Welp, Thank You all for the interesting information and insight.  The issue remains unresolved.  I have been further educated with this post

and all the great replies. 

 

HSBC, after numerous phone calls during the past week, has been zero help and assistance.  I was hoping to have a conversation

with Sarah as mentioned from Ryan in an earlier post, but that too resulted in a negative.

 

I called HSBC when I got home yesterday.  Although I didn't want to delay our goal any further, I decided with the situation at hand that

it was of my best concern and option to pay the account off in full and wash my hand's with them.  That being said, I am now finished

with HSBC as well as BB. 

 

Again, I thank you all for the replies and if I have offended anyone with any or all of my post's, I extend a sincere apology. 

I will mark this post resolved.

 

Take Care,

Zeus

Please use plain text.
Mbrguy
Posts: 5,126
Topics: 126
Kudos: 538
Solutions: 209
Registered: ‎07-04-2010

Re: Best Buy + HSBC = PROBLEMS


Zeus wrote:

That being said, I am now finished with HSBC as well as BB.


Well, the only thing I still find odd is that you are done with Best Buy because you were late on your payments and the bank reported it.  

---------------------------------------------------------------------------------------------------------
I DO NOT work for Best Buy. I used to be a Geek Squad Agent for 2 years and this is why I am well versed on their policies and procedures, but I do not work for them anymore. My posts are my own opinions and do not represent any opinions of Best Buy. If you do not like my posts, and want to report me, you can do so by clicking this link and reporting me to the moderators.
---Nearly all virus infections are a result of a problem between chair and keyboard---
Please use plain text.
Valued Contributor
cr_client
Posts: 2,242
Registered: ‎01-18-2010

Re: Best Buy + HSBC = PROBLEMS

It may be that HSBC only reports information quarterly, or that there was a delay to that particular reporting agency. Fact of the matter is, the credit card companies have a responsibility to report accurate information to credit agencies, and a late payment can legally remain for up to 7 years after the month it was late. It will still come off in April, 2018, even if it wasn't put on your report until June, 2011, but either way, it's accurate.
---------------------------------------------
*disclaimer* I am not now, nor have I ever been, an employee of Best Buy, Geek Squad, nor of any of their affiliate, parent, or subsidiary companies.
Please use plain text.