Best Buy & Geek Squad Policies

[clhollar]

I upgraded to the HTC Status Dec 15, 2011 in Lexington, ky store. During this time you were running a promo purchase or upgrade to a HTC status and recieve a $50 Best Buy gift card by mail within 30 days. It is 2/27/2012 and I still have not recieved my gift card. Maybe you all should give the gift cards out in the store instead of mailing them if there's a problem with mailing them out?

Can someone please look into my gift card for me??

[Ryan-BBY Senior Social Media Specialist]

Hello clhollar  - 

Blake from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[clhollar]

Thanks Ryan

[Blake-BBY Community Connector]

Hello clhollar,

I’ll need more information before I can locate your gift card.  I’ll be sending you a private message.  Make sure you’re logged in, and click on the envelope icon on the upper right-hand corner of the page to check your forum inbox.

Thank you for reaching out to us and I look forward to hearing from you.  

[clhollar]

Thanks Blake.

I recieved the private message and sent a reply back with the requested info.

[clhollar]

Got my gift card in today. Thanks!