11-13-2010 08:20 AM
I purchased my Beats by Dr. Dre back in February of 2010 and the corner broke The guys at Monster said I need a receipt before they would send me a replacement, problem is...I don't have it anymore! I was told I could contact bestbuy to get it reprinted....so I called the bestbuy store I purchased them from, lady asked for my phone number???? told me nothing was on file? Are you kidding me...I paid $300+ for these headphones...can anybody help me?
11-13-2010 11:09 AM
11-13-2010 11:13 AM
Well i just got off the phone with somebody and they could not find anything even tho I am 95% sure I used my debit card. Thing is I don't remember anybody asking me for my name, number, or e-mail. If i paid in cash I guess I am screwed...I will wait to see if one of the mods on here can help...but I am preparing to realize I just lost $350.00!
11-13-2010 02:00 PM
11-15-2010 10:45 AM
11-15-2010 09:36 PM - edited 11-15-2010 09:40 PM
I would be happy to help you locate your receipt. Funny thing is that this weekend I also started having problems but with my recently purchased iPod, and remember placing the receipt in ‘safe’ place. So my mission this week is to locate the reciept, or simple visit my local Best Buy® store. I can honestly say that I relate to your frustration right now.
I have sent you a private message, requesting additional information, some of which you might have been already asked for, but I want to double check to see if I can find the receipt for you. To visit your private messages, simple log into the forum and select the envelope symbol in the upper right hand side of the site.
Look forwarding on working with you locate your receipt.