I would like to thank you for your involvement regarding this matter and for bringing this matter to a satisfactory closure. I certainly appreciate your time and effort as well as the asssistance that I received from the Best Buy sales associates.
I did receive a rather satisfactory response directly from Best Buy's customer service department which I do appreciate. As far as I am concerned, this matter has been resolved. Thank you for the great customer service, for your understanding and for all your help.