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JKV
New Member
JKV
Posts: 2
Registered: ‎07-13-2011

Can't connect to Itunes

When I try to connect to itunes with my ipod it tells me that I am not connected to the internet, and to check my settings.  I'm not sure what to do.

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Jesus-BBY
Posts: 897
Topics: 42
Kudos: 36
Blog Posts: 22
Solutions: 20
Registered: ‎10-14-2009

Re: Can't connect to Itunes

If you are trying to access the iTunes store via your iPod, you have ensure you are connected to the internet via wifi. To connect to wifi select Settings>network/wifi>select your network and put in password if necessary. Let me know know if you need additional assistance.

 

Thanks,

Jesus|Senior Social Media Specialist | Best Buy® Corporate
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JKV
New Member
JKV
Posts: 2
Registered: ‎07-13-2011

Re: Can't connect to Itunes

It won't connect to itunes on my home computer which has internet service from comcast.

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Jesus-BBY
Posts: 897
Topics: 42
Kudos: 36
Blog Posts: 22
Solutions: 20
Registered: ‎10-14-2009

Re: Can't connect to Itunes

Are you trying to connect your iPod to iTunes to sync?

Jesus|Senior Social Media Specialist | Best Buy® Corporate
Please use plain text.