Appliances

[kevin_mcclintoc]

All I can tell you is do not purchase LG and avoid Best Buy if at all possible. Finding a product that is not actually manufactured by LG is going to be difficult since they make most models and then slap a label like "Kenmore" on them. I will be going with Maytag or Whirlpool next as I don't believe they are LG products. Best Buy will tell you anything to make the sale and then abandon you a.s.a.p. while sending through the LG Corporate maze. LG is a HORRIBLE product!

[kevin_mcclintoc]

I believe that most products are produced by a company called LG. They then ship the products to other companies like other appliance stores,or Best Buy and the products will get a new lable like Kenmore, LG is the worst refrigerator I have ever owned and how sad it is to see that GE and Kenmore have disappeared. I have been figthing with LG to get my money back for over a year on a refrigerator that hasn't worked since day one. Best Buy was no help at all. Parts continue to fall off this thing and we can't use it as it was intended because the repair man said it wasn't designed correctly. LG STINKS. 

[RefrigeratorHun]

MANUFACTURERS AND BRAND NAME MATCH UPS
http://www.appliance411.com/purchase/make.shtml CHECK THIS OUT -- MANUFACTURERS AND BRAND NAMES!

[transmod3000]

AVOID SAMSUNG... (and a local appliance dealer we trust says avoid the "other" Korean brand too)

Here is an account of our experience....

Product: Samsung 4-door refrigerator, RM 255 LASH

We moved into a new upscale home in 2006 that was thrice our first house in terms of market price. The general recommendation from friends was: "You have moved into a luxury home, make sure you buy high-end appliances". Samsung came highly recommended. We bought Samsung front-loading washer and dryer, and this fancy 4-door fridge, with impressive brushed platinum finish, and sophisticated electronic control panel. Well.. in less than 5 years, most of the 4 compartments in this fridge have stopped the cooling or freezing function, or have only partial and degraded functioning. The company no longer makes the water filter. The ice-maker stopped working. We emailed and phoned Samsung service center, and they were no help. Eventually, the Samsung service center handed us off to a local service center that told us: "Well, we have started working with Samsung refrigerators only a month ago..." The local service center discussed all the problems we are having with this model, and gave us a $500 repair estimate. We contacted Samsung again, asking them to pick up the tab for repairs, or at least a good portion of it. Samsung refused, flat out.

Moral of the story:

Avoid Samsung appliances... go with American labels (even if they are made in China), and buy an extended service plan. That is what we ended up doing... and our fancy, brushed platinum Samsung fridge sits in our basement as a very expensive storage cupboard, essentially a piece of furniture...!!

[transmod3000]

Here is our recommendation on WHAT NOT TO BUY... Avoid Samsung...

[transmod3000]

In this thread, we had reported our problems with the Samsung 4-door refrigerator... Samung finally replied... There is NO REDRESS of our problem... all they offer is "sugar-coated callousness"...

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Dear Nik {removed per forum guidelines},

Thank you for contacting Samsung Electronics.

We understand that you are not satisfied with the refrigerator.

We apologize for the inconvenience caused.

It's quite unfortunate that one of our customers to facing such a difficult situation.

We would like to inform you that we have designed the product after extensive technical research and feedback from customers about the product by our design team.

We certainly take a note of your suggestions as Samsung strives to help its customers the best. These suggestions would help us in redesigning the product and help us serve you better in future. We will forward your valuable feedback to our Samsung product development team.

If you have any other questions, please feel free to contact us.

Thank you,

Samsung Online Support.

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