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Posts: 1
Registered: ‎11-30-2014

Advice on durable washing machine

We have had it 'up to here' with countless issues with our Maytag Neptune front loading washer (approx 7-8 yrs old)...leaking, damaged drum, and is at the point where even just a t-shirt will cause it to just hum and beep and stop working while still filled with water, utterly frustrating.


SO, I am looking for some advice on a new front-loading washing unit.  I've read multiple reviews and consumer reports, but it's hard to glean from all of this which washer is really the most reliable.  I don't need many bells and whistles, just something that is incredibly durable (ie: won't need frequent servicing, no delicate drums, no leaking, etc.), and preferably from a company who is actually willing to help solve any maintenance or product issues (definitely not Maytag!).


It would also be helpful to know from Best Buy which units they have had service calls for the most, and least frequently over the last few years...


Thank you to all in advance!



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Registered: ‎10-10-2012

Re: Advice on durable washing machine

Hello Katie-


It’s always disappointing when you have constant service issues with any item, but especially when it’s a washing machine, I can understand your frustration.  I used to have a Ford Bronco that still haunts me to this day with the issues it had…


Regrettably, we’re not going to be able to provide any information around which units we typically service more than others.  However, what I would recommend is speaking with some of our appliance specialists at your local Best Buy store.  I’m sure that they can give you some good advice around a new washer.


Thanks for posting!

Bill|Senior Social Media Specialist | Best Buy® Corporate
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