08-15-2017 06:12 PM
I'm trying to buy a samsung galaxy s8+ from best buy because of the deal they have but it says I'm not eligible when I try my number, but when I try a different number on the same verizon account it says that number is eligible. I'm wondering why one number is eligible and the other isn't.
08-17-2017 09:41 AM
Welcome to our forums! If you have multiple phone numbers attached to your Verizon account each one should have it's own upgrade eligibility date. When you attempt to perform an upgrade on our website, we pull your eligibility directly from the carrier.
If you have any other questions please let me know!!
|Javier|Social Media Specialist | Best Buy® Corporate|
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