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New Member
Posts: 5
Registered: ‎01-23-2017

safe mode

My Samsung Galaxy Note 8.0 at&t tablet is stuck on safe mode. I asked tech support to help nothing helped. I took out the battery and it's still stuck on safe mode. I need help. Can anybody help me please?
New Member
Posts: 5
Registered: ‎01-23-2017

Re: safe mode

When I was on tech support. They couldn't find out what's wrong so they told me to contact best buy.
Posts: 8,821
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Registered: ‎01-03-2013

Re: safe mode

Hi CuteAndCuddly97 - 

 

Have you attempted to restart the device? You should simply hold the power button down. There may be a screen that pops up that provides you the option to restart. Once powered down, simply start the device normally. 


Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 5
Registered: ‎01-23-2017

Re: safe mode

Tried that it never worked. I factory reset the tablet and it still didn't work.
Posts: 8,821
Topics: 103
Kudos: 330
Blog Posts: 19
Solutions: 365
Registered: ‎01-03-2013

Re: safe mode

Hi CuteAndCuddly97 - 

 

I'm discouraged to hear that didn't work. Unfortunately at this time, I would recommend reaching out to Samsung directly for further assistance with this conundrum. 

Regards, 

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Trusted Contributor
Posts: 4,340
Registered: ‎02-25-2013

Re: safe mode

Power off your Note.

Wait about 14 seconds.

 

Power it on by holding the power button for 2 seconds.

 

When you see the Samsung Logo press and hold down the VOLUMN DOWN button.

 

Then get out of safe mode manually by holding the power button and selecting restart.

 

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
New Member
Posts: 5
Registered: ‎01-23-2017

Re: safe mode

I tried it and it still didn't work
Trusted Contributor
Posts: 4,340
Registered: ‎02-25-2013

Re: safe mode

By any chance did a friend send you a joke message that automaticaly shut your phone (or in this case Note) down?

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
Trusted Contributor
Posts: 4,340
Registered: ‎02-25-2013

Re: safe mode

As a resort you could fine the option under settings to reset your Note to factory conditions. But I agree reach out to Samsung.

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
New Member
Posts: 5
Registered: ‎01-23-2017

Re: safe mode

No none of that happend and yes I will get ahold of them thank you