09-15-2016 04:06 PM
The problem is that Best Buy themselves quoted a "pickup on Friday September 16". They would know ahead of time how many they were receiving, and if they knew they were getting none, they should not have made that statement on their website at all, or even better, not sold that particular model. So yes, although the lack of stock is from Apple (they won't have much loose stock either), the blame of relaying this information to us is 100% on Best Buy. It would be a decieving practice to say, "order from us, pick up the 16th in store" when you would know in the back of your mind you don't have enough to go around.
09-15-2016 04:09 PM
The answer to this really is no, there is no way to know. However, I'm assuming Best Buy will be providing gift cards to users who get their release date pushed back (decently long into the future, whatever that threshold is). The value is typically around 50 dollars. So even if you chose a shipping method (say standard or 2 day) that was quoted to be at your door on the 16th, they may still send it overnight expidited (or even same day) if it is cheaper than the value of the gift card.
09-15-2016 04:11 PM
09-15-2016 04:12 PM
i'm actually not worries...i preordered on the 9th had my the full amount pending on my cc. About an hour ago the charge appeared back on ym card only meaning they will be shipping asap.
09-15-2016 04:49 PM
I think I just need some reassurance that my iPhone 7 that was pre-ordered the moment of launch will arrive on time! I have pre-ordered two phones, and I have received notification that one has shipped (this one was ordered way later in the day). When looking at my orders online, this one phone shows as completed.
The one that was ordered at midnight of release still says "In Progress". It is critical the phone arrive, which is why it was ordered right at midnight. Please reassure me it will arrive.
09-15-2016 04:53 PM
I wanted to put something on this thread today as Tasha is off today. Don't worry; Tasha will be back tomorrow to support the launch of these phones. I didn't really have time to read through each of your posts as I am trying to climb out of the hole that is the Note 7 withdrawal.
Keep in mind that as a company no employee is allowed to comment on possible future inventory. Questions like when will I get my new iPhone will not be able to be answered unless it is shipped with a tracking number. Please be patient while we work through this thread. Lastly, we truly do appreciate your business!!
|Allan|Senior Social Media Specialist | Best Buy® Corporate|
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09-15-2016 05:48 PM
09-15-2016 05:51 PM
Are you you able to shed some light on why the orders are now saying awaiting authorization for some people? It's said that pretty. Much all day. Just hoping it's not some indication of some kind of problem.