07-14-2017 04:16 PM
I just received the Tzumi PocketJuice 20,000mAh Portable Charger from BestBuy.Com. I wanted to know if anyone can confirm and tell me that the green LED light is supposed to stay on while charging a device. There is only one button on this device that will turn the battery on to charge connected device, and pressing it about three times will turn it off. The manual does not include any information about the button functions and if the light is supposed to stay on the entire time of charging. (The bright green indicator light that shows how much "juice" its got left stays on the whole time...)
I've had many battery packs and this one by far is the oddest, and perhaps inefficient one I've ever purchased...
Tzumi PocketJuice Product Link
07-18-2017 03:50 PM
Welcome to our forums! I have to say portable chargers are one of the best inventions ever introduced to the market!
In my personal experience with different branded chargers, the lights do stay on to indicate it is successfully charging. However to verify the functionality of your portable charger I would recommend contacting Tzumi directly to inquire about its operation or bring it in to your local store where our Geek Squad can verify.
If you have any other questions please don’t hesitate to post again!
|Javier|Social Media Specialist | Best Buy® Corporate|
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