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Regular Member
Posts: 45
Registered: ‎04-18-2017

Re: Samsung Galaxy S8 and S8+ FAQ

I dunno I've been told they're shipping and charging my card tomorrow or they're shipping Thursday. Either way they have always said phone will arrive Friday on release. If they overnight Thursday that's cutting it close but some services deliver overnights first thing in the morning.

Who knows it'll probably be late and they'll run out of free VR sets. I've already kissed the experience box goodbye. Thanks best buy. Maybe Samsung will increase the number of promo items.
Regular Member
Posts: 45
Registered: ‎04-18-2017

Re: Samsung Galaxy S8 and S8+ FAQ

I think the promo items are for US only. Overseas has different items like the dock or memory cards.
Member
Posts: 17
Registered: ‎04-17-2017

Re: Samsung Galaxy S8 and S8+ FAQ

I just talked to the Online chat rep, and they said that they are shipping no later than Friday, so I hope somehow they are able to deliver the phone sometime in the Afternoon on Friday. Or the Free VR Headset is basically gone. 

Member
Posts: 61
Registered: ‎04-18-2017

Re: Samsung Galaxy S8 and S8+ FAQ

Hoping so for those next day or tomorrow shipment times.
Posts: 6,478
Topics: 2,157
Kudos: 168
Blog Posts: 18
Solutions: 270
Registered: ‎10-10-2012

Re: Samsung Galaxy S8 and S8+ FAQ

Hey folks-

 

Just a reminder again that this FAQ is for questions about the release of the Samsung Galaxy S8 and S8+ and is not intended for complaints.

 

Thanks for your cooperation.

Bill|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Member
Posts: 61
Registered: ‎04-18-2017

Re: Samsung Galaxy S8 and S8+ FAQ

Wouldn't be so bad if they didn't leave customer about the shipping info. Everybody has different story from their side and non that streamlined. Next day. Shipping tomorrow. Standard. 2 day shipping. Or shipping on the day of.
Member
Posts: 10
Registered: ‎04-18-2017

Re: Samsung Galaxy S8 and S8+ FAQ

Yeah, my order has been processing for almost 2 weeks now. Two weeks ago, my checking account showed that the payment was processing. Now, the charge has disappeared. The BB site now says authorizing payment. I called and they told me that it is no longer processing and the status is now preparing. The site still does not reflect this. My online account has been stuck on "authorizing" for several days now. My bank account still does not reflect that a payment has gone through.

 

I know that last year people got their preordered s7's early from BB, as I was one of those people. Everyone else who did not order from BB is already recieving their s8's and now I see from this thread that we may not even get our phones until after the 21st. Hmmm, kinda annoyed. 

 

Hopefully, we are all just excited and blowing things out of proportion. Hopefully, we all get our phones soon. . . even before the 21st.

New Member
Posts: 1
Registered: ‎04-18-2017

Re: Samsung Galaxy S8 and S8+ FAQ

When is the Unlocked version coming? It is already 04/18 and the promotion ends 04/20.
New Member
Posts: 5
Registered: ‎03-29-2017

Re: Samsung Galaxy S8 and S8+ FAQ

Did anyone else's order just change from April 21st to the 25th?

New Member
Posts: 8
Registered: ‎04-17-2017

Re: Samsung Galaxy S8 and S8+ FAQ

Mine still says "get it by April 21."