04-18-2017 02:20 PM
04-18-2017 02:29 PM
I just talked to the Online chat rep, and they said that they are shipping no later than Friday, so I hope somehow they are able to deliver the phone sometime in the Afternoon on Friday. Or the Free VR Headset is basically gone.
04-18-2017 02:39 PM
Just a reminder again that this FAQ is for questions about the release of the Samsung Galaxy S8 and S8+ and is not intended for complaints.
Thanks for your cooperation.
|Bill|Senior Social Media Specialist | Best Buy® Corporate|
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04-18-2017 02:44 PM
04-18-2017 02:54 PM
Yeah, my order has been processing for almost 2 weeks now. Two weeks ago, my checking account showed that the payment was processing. Now, the charge has disappeared. The BB site now says authorizing payment. I called and they told me that it is no longer processing and the status is now preparing. The site still does not reflect this. My online account has been stuck on "authorizing" for several days now. My bank account still does not reflect that a payment has gone through.
I know that last year people got their preordered s7's early from BB, as I was one of those people. Everyone else who did not order from BB is already recieving their s8's and now I see from this thread that we may not even get our phones until after the 21st. Hmmm, kinda annoyed.
Hopefully, we are all just excited and blowing things out of proportion. Hopefully, we all get our phones soon. . . even before the 21st.