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Posts: 798
Topics: 10
Kudos: 73
Blog Posts: 3
Solutions: 34
Registered: ‎01-09-2017

Re: Samsung Galaxy S8 and S8+ FAQ

Greetings syedafzal79,

Feel free to send me your pre-order number and i'd be happy to address this further!

Sincerely,
Javier|Social Media Specialist | Best Buy® Corporate
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Posts: 798
Topics: 10
Kudos: 73
Blog Posts: 3
Solutions: 34
Registered: ‎01-09-2017

Re: Samsung Galaxy S8 and S8+ FAQ

Greetings Kvle,

Currently we are adhering to the Friday 4/21 release date. If there are any changes we will absolutely let out customers know!

Sincerely,
Javier|Social Media Specialist | Best Buy® Corporate
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Posts: 798
Topics: 10
Kudos: 73
Blog Posts: 3
Solutions: 34
Registered: ‎01-09-2017

Re: Samsung Galaxy S8 and S8+ FAQ

Greetings Wampler81514,

In order to upgrade to the Experience Box, visit Samsung's website upon receiving your new phone with your proof of purchase to begin the redemption process. You will be given the opportunity to upgrade while supplies last.

Sincerely,
Javier|Social Media Specialist | Best Buy® Corporate
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Posts: 798
Topics: 10
Kudos: 73
Blog Posts: 3
Solutions: 34
Registered: ‎01-09-2017

Re: Samsung Galaxy S8 and S8+ FAQ

Greetings Berk1,

At this time we do not have an unlocked version of the S8/S8+ for sale or pre-order. Keep an eye on our website for updates as to when they will be carried and sold!

Sincerely,
Javier|Social Media Specialist | Best Buy® Corporate
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Posts: 798
Topics: 10
Kudos: 73
Blog Posts: 3
Solutions: 34
Registered: ‎01-09-2017

Re: Samsung Galaxy S8 and S8+ FAQ

Greetings GeorgiAngelov,

Generally we ship pre-ordered products through UPS overnight shipping to make sure we get them to you by launch date. Keep in mind fulfillment of products are done in order based on when the pre-order was created.

Sincerely,
Javier|Social Media Specialist | Best Buy® Corporate
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Posts: 798
Topics: 10
Kudos: 73
Blog Posts: 3
Solutions: 34
Registered: ‎01-09-2017

Re: Samsung Galaxy S8 and S8+ FAQ

Greetings Sylvara,

The price displayed on our website is the regular price. Any promotional pricing will be indicated with a red "sale" tag under the regular price.

Sincerely,
Javier|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 5
Registered: ‎04-17-2017

Re: Samsung Galaxy S8 and S8+ FAQ

Many of your customers are getting worried that 4/21 morning will already be too late to get the promotional items, in order to get them "while supplies last".  That would result in an unfortunate "bait and switch" case for Best Buy.

New Member
Posts: 8
Registered: ‎04-17-2017

Galaxy S8 Shipping Date?

Hello,

 

When will the Galaxy S8's start shipping? I am hoping to receive them on release day (or soon). I would not be very happy waiting till the following week.

 

Carrier purchases have already started shipping over the weekend.

 

Thanks!

New Member
Posts: 8
Registered: ‎04-17-2017

Re: Samsung Galaxy S8 and S8+ FAQ

Gotcha. Well I pre-ordered within 3 minutes of when you BB showed the "purchase" button so I'm hoping it was fast enough Smiley Wink Do you sometimes ship/deliver earlier than the expect date ?

Member
Posts: 17
Registered: ‎04-17-2017

Re: Samsung Galaxy S8 and S8+ FAQ

I ordered the Galaxy S8 plus on Launch day and My status hasn't changed from "Processing", I'm hoping maybe tomorrow or Wednesday it'll change?