04-21-2017 11:52 AM
Well thanks for nothing, the $99 dollar package is sold out and were unlikely to even get the headset thanks to your shipping fiasco.
As posted on the Samsung Protions Site:
"PLEASE NOTE: Due to high interest, we have sold out of our $99 fully immersive VR experiences."
04-21-2017 01:04 PM
04-21-2017 02:35 PM
Have I misunderstood the terms of this promotion?
The advertised free goggles, controller, and $50 game credit offer is only valid if you purchased the item on or before 4/20. But the store would not allow us to purchase the phone until it is available for pick up at the store (my phone is ready today 4/21).
So, basically Best Buy made their customers inelligible for the offer?
04-21-2017 02:49 PM
I think you are misunderstanding how this promotion works. You had to have placed a pre-order on or before 4/20/2017 to qualify for the promotion. It sounds like you qualify for the promotion as it sounds like you placed a pre-order for this phone.
|Allan|Senior Social Media Specialist | Best Buy® Corporate|
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04-21-2017 03:04 PM
According to the Samsung promotion site, the phone has to have been purchased between 3/30-4/20. Best Buy would not let me purchase it before it can be picked up from the store, which is today 4/21. Do you see my point?
When filling out the promotion offer form, it asks what day I purchased the phone. The earliest I can purchase it from Best Buy, is the day when I pick up the phone... which is AFTER the promotion has expired.
The preorder agreement from the store is not a purchase; it's a reservation to purchase upon product availability.