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New Member
Posts: 9
Registered: ‎02-27-2018

Re: S9 | S9+ FAQ

So to clarify yet again:

The $100 off pre-order but the trade-in is in-store only?
If I pre-order online THEN PICK-UP at a store when the phones actually come in can I do a trade in?

OR does doing the pre- order process online make a trade-in not possible REGARDLESS of how I actually get the phone whether you ship it to me or I go and pick it up at the store ?
New Member
Posts: 6
Registered: ‎03-01-2018

Re: S9 | S9+ FAQ

If we preorder in store and want to trade in, we don't surrender our phone until we get the new phone correct?

 

If so, why does the preorder online preclude us from trading in a device if we pick up the phone in store?

Member
Posts: 24
Registered: ‎07-16-2014

Re: S9 | S9+ FAQ

Yeah it's getting too tricky... and maybe even risky, considering how BB can't seem to acutlly guarantee that preorders will be fulfilled in time, or all (everyone mentions limited qunities and whatnot). I'm going to pre-order from Samsung.com, they say they guarantee delivery by March 14 (as long as the phone is reserved before pre orders start). That extra $100 saving is not worth the trouble IMO.

New Member
Posts: 6
Registered: ‎03-01-2018

Re: S9 | S9+ FAQ

Yeah, it's odd to have limited quantities of preorder as well.

New Member
Posts: 2
Registered: ‎02-28-2018

Re: S9 | S9+ FAQ

Javier,

 

I am confused again. You said I could use the $100 savings and trade in my phone all from the preorder website. Now you are saying that the trade in offer is only for in store preorders? Which is it? Can you please clearify. We are very confused.

 

Thanks 

Member
Posts: 24
Registered: ‎07-16-2014

Re: S9 | S9+ FAQ

@DuaneDa'JokaLarmond

 

Yeah he did...

 

"DuaneDa’JokaLarmond,

You can absolutely create your pre-order online and take advantage of the $100 savings.

The trade-in credit and $100 savings are also stack-able!

Respectfully,"

 

But the fine print on the site says Trade In is in store only. The more we dig the more confusing it gets.

 

I might check on bestbuy.com at midnight what the deal is, my reservation with samsung is good for the next few days.

Posts: 1,444
Topics: 19
Kudos: 157
Blog Posts: 4
Solutions: 82
Registered: ‎01-09-2017

Re: S9 | S9+ FAQ

Hello everyone,

 

Just to provide some clarification before pre-orders open up tomorrow,

 

The trade-in offer is only valid for customers who pre-order in-store.

 

Customers who pre-order online will only be eligible for the $100 savings if created tomorrow. 

 

As always please feel free to continue posting your questions and i'll be happy to partner with the appropriate teams to locate the answers for everyone.

 

Respectfully,

 

Javier|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Member
Posts: 24
Registered: ‎07-16-2014

Re: S9 | S9+ FAQ

Let look at it with some funSmiley Wink It's just a Samung Galaxy, not some iPhone or whatever. They will probably have cases of them just sitting around on the launch day. I just wish these thigs were clearer.

New Member
Posts: 1
Registered: ‎03-01-2018

Re: S9 | S9+ FAQ

Right now I'm only seeing $100 on the Verizon monthly payment plan

 

Will I be able to pre-order on 3/2 and pay FULL retail price $792 and get $100 off (e.g. $692)?

 

Thanks,

 

Member
Posts: 24
Registered: ‎07-16-2014

Re: S9 | S9+ FAQ

Maybe a little bit off topic, but how about accessories? I ordered a case on bestbuy.com, and right now it just says "delayed". Any idea when those should start shipping? I ordered the Samsung LED folio case.