03-01-2018 12:35 PM
03-01-2018 01:03 PM
If we preorder in store and want to trade in, we don't surrender our phone until we get the new phone correct?
If so, why does the preorder online preclude us from trading in a device if we pick up the phone in store?
03-01-2018 01:21 PM
Yeah it's getting too tricky... and maybe even risky, considering how BB can't seem to acutlly guarantee that preorders will be fulfilled in time, or all (everyone mentions limited qunities and whatnot). I'm going to pre-order from Samsung.com, they say they guarantee delivery by March 14 (as long as the phone is reserved before pre orders start). That extra $100 saving is not worth the trouble IMO.
03-01-2018 03:48 PM
I am confused again. You said I could use the $100 savings and trade in my phone all from the preorder website. Now you are saying that the trade in offer is only for in store preorders? Which is it? Can you please clearify. We are very confused.
03-01-2018 04:13 PM
Yeah he did...
You can absolutely create your pre-order online and take advantage of the $100 savings.
The trade-in credit and $100 savings are also stack-able!
But the fine print on the site says Trade In is in store only. The more we dig the more confusing it gets.
I might check on bestbuy.com at midnight what the deal is, my reservation with samsung is good for the next few days.
03-01-2018 04:29 PM
Just to provide some clarification before pre-orders open up tomorrow,
The trade-in offer is only valid for customers who pre-order in-store.
Customers who pre-order online will only be eligible for the $100 savings if created tomorrow.
As always please feel free to continue posting your questions and i'll be happy to partner with the appropriate teams to locate the answers for everyone.
|Javier|Social Media Specialist | Best Buy® Corporate|
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03-01-2018 05:33 PM
Let look at it with some fun It's just a Samung Galaxy, not some iPhone or whatever. They will probably have cases of them just sitting around on the launch day. I just wish these thigs were clearer.
03-01-2018 08:07 PM