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Regular Member
Posts: 32
Registered: ‎04-19-2017

Re: S9 | S9+ FAQ

Woo hoo!!!
Regular Member
Posts: 28
Registered: ‎03-10-2018

Re: S9 | S9+ FAQ

@Jimwarrick lucky you. Mine still says pre-ordered 😑
Regular Member
Posts: 28
Registered: ‎03-10-2018

Re: S9 | S9+ FAQ

Sorry @Jimwarrick meant @jesmann
Regular Member
Posts: 41
Registered: ‎10-05-2014

Re: S9 | S9+ FAQ

@mrssuccessful2 are you doing store pickup or shipping.  I just got an email from Best Buy with my Verizon installment agreement for my first order.  Mine is being shipped not pickup. My other order was 6 hours later.

Posts: 1,444
Topics: 19
Kudos: 147
Blog Posts: 4
Solutions: 82
Registered: ‎01-09-2017

Re: S9 | S9+ FAQ

Hello beflatline,

The trade-in process will be completed at the store you are picking your device up from. As of recently, all stores should have received a communication on how to have this processed for customers. If you have any additional questions please let me know!

Respectfully,
Javier|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Regular Member
Posts: 28
Registered: ‎03-10-2018

Re: S9 | S9+ FAQ

@jesmann im picking up in the store
Regular Member
Posts: 32
Registered: ‎04-19-2017

Re: S9 | S9+ FAQ

Mine just changed to preparing. 😊
Regular Member
Posts: 28
Registered: ‎03-10-2018

Re: S9 | S9+ FAQ

@Jimwarrick are you picking up in the store?
Regular Member
Posts: 32
Registered: ‎04-19-2017

Re: S9 | S9+ FAQ

@mrssuccessful2 no, having it shipped to me. 😊
Regular Member
Posts: 28
Registered: ‎03-10-2018

Re: S9 | S9+ FAQ

@Jimwarrick i def messed up by picking it up in the store lol